Are public adjusters required to disclose prior disciplinary actions to clients?

Public adjusters must disclose any past disciplinary actions to clients as part of their ethical obligations. This requirement stems from the responsibility of public adjusters to maintain transparency and build trust with their clients. Disclosing past disciplinary actions allows clients to make informed decisions about whether to engage the services of a public adjuster.

Ethical conduct in the industry emphasizes honesty and integrity, which includes providing clients with information that may affect their choice of representation. By being upfront about any past issues, public adjusters can demonstrate their commitment to ethical standards and foster a professional relationship based on trust. This practice is essential in protecting the interests of the clients, ensuring they are fully aware of the adjuster’s professional history and any factors that could impact their case.

While it may be less stringent in some cases, such as disclosing only severe violations or responding to an inquiry from the client, the broad ethical standards require full disclosure regardless of the severity or whether it has been directly asked. Therefore, the obligation to disclose is explicit and reinforces the importance of integrity within the profession.