What action must a public adjuster take if they know of fraudulent activity related to insurance claims?

A public adjuster is required to act ethically and in compliance with the law when they become aware of fraudulent activity associated with insurance claims. Reporting the fraudulent activity to the Missouri Department of Insurance is essential, as this agency is responsible for regulation and oversight of the insurance industry within the state. By reporting suspected fraud, the public adjuster not only fulfills their ethical obligation but also helps to protect consumers and maintain the integrity of the insurance system.

Taking such action ensures that appropriate investigations can be initiated and that those engaging in fraudulent behavior are held accountable. Public adjusters play a crucial role as advocates for policyholders, and part of that role includes taking necessary steps to address any unethical practices they encounter. This contributes to a fair claims process and helps uphold the standards established within the industry.