What ethical obligations do public adjusters have towards their clients?

Public adjusters have a fundamental ethical obligation to act in the best interests of their clients. This responsibility is rooted in the trust that clients place in public adjusters, who are typically engaged to represent them in insurance claims after a loss. By prioritizing the clients' interests, public adjusters help ensure that claims are handled properly and that clients receive the full benefits entitled to them under their insurance policies.

This obligation encompasses various aspects, including providing honest communication, advocating for fair settlements, and maintaining transparency throughout the claims process. Public adjusters are expected to be knowledgeable about the intricacies of insurance claims and to use that knowledge to guide their clients effectively.

Fulfilling this ethical obligation helps build and maintain trust, enhances the professional reputation of public adjusters, and ultimately leads to better outcomes for clients.