What should clients expect from a public adjuster after hiring them?

Clients should expect comprehensive support from a public adjuster after hiring them, which includes guidance through the claims process, advocacy for the client's interests, and expert management of their claims. Public adjusters are trained professionals tasked with ensuring that policyholders receive the maximum benefits they are entitled to under their insurance policies.

By providing guidance, they assist clients in navigating the often complex insurance claims process, helping to clarify terminology, procedures, and potential pitfalls. Advocacy is a critical component, as public adjusters work on behalf of clients to effectively communicate with insurance companies, negotiate settlements, and push back against any unfair practices that may arise during the claim evaluation. Additionally, expert management of the claim entails a thorough assessment of damages, preparation of necessary documentation, and strategic planning to present the claim in the most favorable light.

In contrast, minimal involvement, only assisting with paperwork, or pressuring clients to accept claims quickly do not reflect the proactive and client-centered role a public adjuster should embody. These options suggest a lack of thorough engagement or ethical practices, which are not aligned with the duties and responsibilities expected from a competent public adjuster.